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General terms and conditions

A mandatory element of the development of a successful online store is the creation of General Terms and Conditions, which are tailored to the type of goods and services offered, consumer protection, and the legal framework in the field of e-commerce.

The General terms and conditions have the role of a contract between each user and the merchant, therefore their content should comply whit many international and national legal acts such as the Consumer Protection Act, the Electronic Commerce Act, the Competition Protection Act, the General Data Protection Regulation (GDPR), the Personal Data Protection Act, etc.

If the regulation of some element of relations with consumers is omitted in the content of the General Terms and Conditions, this may not only lead to unwanted difficulties in online commerce but also to risks of sanctions by regulatory bodies such as the Consumer Protection Commission, Commission for the Protection of Competition, etc.

We at LEXDIA can assist you with the preparation of General Terms and Conditions for your online store, complying with all applicable regulations. In this way, you will avoid possible disputes with users and sanctions from regulatory authorities.

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